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2004 LOLA
Effective Use of a Synchronous Feature

A particularly unique and effective use of one specific synchronous feature

Brady Barnes, CSTP, Converged Systems
Scott Tamborski, CSTP
, Inter-Tel
"How to Troubleshoot Echo"
Use of Whiteboard and Chat
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Play Acceptance Speech:

Scott Tampborski
Inter-Tel
Inter-Tel

Live Session Objective:
The primary objective of this workshop was to educate our channel partners on how to troubleshoot echo issues on our products. The group consisted of sales engineers, technicians and other technical people who needed this information.

Nominator's Comments:
This submission features the use of the live online environment to hold a workshop on a very technical subject, while still keeping the audience involved. The session involved a coordinate effort between two presenters to use the whiteboard and chat tool in combination to foster discussion among expert presenters and participants. Furthermore, the use of an electronic writing tablet by one of the presenters made writing and drawing on the whiteboard more effective. "I've attended many webinars in the past and haven't experienced one as interactive and engaging as this one."

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
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